Emotional Intelligence (EQ)

Emotional Intelligence (EQ) underpins effective leadership. In fact, 85% of outstanding leadership is based on Emotional competencies. EQ is equally critical for personal effectiveness, happiness, health and successful relationships. We have integrated Emotional Intelligence into our Resilience model and training under the Performance Mindset and Leadership and Influence modules. The competencies are powerfully complementary to the traditional physical and cognitive elements of Resilience.

Our Emotional Intelligence Courses have been running through Short Courses at the University of Auckland and is a popular intensive training option for some clients. The course is supported by our Resilient! 360 © competency assessment so that each participant has specific personal feedback from each of their influence groups. Participants can thus target their critical personal and interpersonal skills with very specific development plans.

For individuals looking to transform their lives, relationships and leadership, the Emotional Intelligence course is frequently the tipping point needed. In house training will energise your leadership and create a roadmap to high performance culture. It can also make sense of difficult leadership, engagement and culture conflicts.

Benefits

This is a practical, skill based course which sits on strong science, leadership theory and best practice. Most participants claim significant practical learning and deep insights on how they, and others, function. It is a challenging course and will introduce most participants a whole new view of how they function and influence others. We strongly recommend that you do contact us to ensure that this is the right investment for you or your team. The course also includes a copy of Engage your Emotions by Dr Sven Hansen.

Emotional Intelligence (EQ) Outline

Pre-work

On-line Resilient! 360 © competency assessment

Day 1 Morning: Introduction and Self Awareness

The study and practice of emotional intelligence

Emotions, feeling, thinking and performance in life

The challenge of self awareness

Understanding and analysis of 360 feedback

Day 1 Afternoon: Self Mastery

Impulse control

Emotion regulation

Brain training and self awareness

Reframing and Practical Optimism

Confidence and Leadership Presence

Day 2 Morning: Empathy and Leadership

Empathy: reading and understanding others

Social cognition and client focus

The tipping points for outstanding leadership

Leadership Styles, flexibility and performance

Day 2 Afternoon: Influence and Conflict Resolution

Influence: the key competence of leadership

Conflict resolution

Working with multiple perspectives

Development Planning (Vision, styles, competencies, practices and support)

Emotional Intelligence (2 days)

with Dr Sven Hansen

Next course: 2 June 2010

"Well presented. Learned something I knew nothing about."

"Fascinating alternative way of viewing management performance and emotions."

"Providing the time, coaching and tools to look deeply at the inner workings of functioning in the world: emotions and the effects they have."

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